Terms of Service

1. Service description

DocFlow provides a GitHub App and related SaaS features that analyze configured repository changes, generate documentation drafts, and help keep README files, changelogs, API references, and inline documentation current. DocFlow is an automation assistant, not a substitute for engineering review, legal review, security review, or release management.

3. Your responsibilities

• You are responsible for the code, repository content, documentation, prompts, configuration, and outputs associated with your repositories.
• You must ensure that your repository content does not include material you are not permitted to process with DocFlow or third-party AI providers.
• You must review generated documentation before merge or publication.
• You must maintain the confidentiality of credentials, tokens, and GitHub permissions connected to your account.
• You are responsible for determining whether DocFlow is appropriate for your industry, jurisdiction, and compliance obligations.

4. Code data handling

User code is processed in real time for documentation generation purposes only. DocFlow implements technical measures designed to avoid persistent storage of code contents and to prevent use of user code for model training. You should not submit code that contains trade secrets, classified information, or personally identifiable information in a manner that would violate applicable privacy or confidentiality obligations. DocFlow is not a sensitive-data detection tool and does not guarantee discovery of secrets or personal data inside your code.

See the Privacy Policy for details about data categories, retention, and sub-processors.

5. Acceptable use

You may not use DocFlow in ways that harm other users, violate law, bypass security, or create unmanaged high-risk outputs. Prohibited uses include:

• Using DocFlow to generate, distribute, or assist unlawful, harmful, or abusive content.
• Submitting malicious code, secrets, classified information, or personal data in a way that violates applicable law.
• Attempting to bypass plan limits, payment controls, rate limits, security protections, or access controls.
• Using DocFlow for regulated medical, financial, legal, weapons, nuclear, or other high-risk documentation without appropriate expert review.
• Interfering with DocFlow infrastructure, GitHub, LLM providers, or other users of the service.

We may suspend or terminate access immediately if we reasonably believe your use violates these Terms, creates security risk, or exposes DocFlow or others to legal risk.

6. Plans, billing, trials, and refunds

Paid plans may be billed through Stripe, GitHub Marketplace, or another disclosed payment processor. Prices, included usage, and plan limits are shown on the pricing page or in the applicable order form. Unless a separate enterprise agreement says otherwise, Pro and Team customers may request a refund within 7 days of first payment. After that period, refunds are not guaranteed except where required by law or expressly stated in the purchase flow.

7. Service levels and changes

Free service is provided on a best-effort basis. Paid plans may receive service targets stated in the plan description or an enterprise agreement. DocFlow depends on GitHub, hosting providers, payment processors, and LLM providers, so interruptions or provider changes may affect availability, latency, or output quality. We may modify, suspend, or discontinue features with reasonable notice where practical.

8. Intellectual property

You retain rights to your code, repository content, and generated documentation in your repository, subject to your existing licenses and obligations. DocFlow retains rights to its software, product design, prompts, workflows, templates, and service infrastructure. You grant DocFlow the limited rights necessary to process repository content and generate documentation for your configured repositories.

9. DMCA and copyright concerns

If you believe DocFlow-generated documentation infringes your copyright, contact us at [email protected] with enough detail to investigate. Claims about code hosted on GitHub may need to be directed to GitHub through its own DMCA process.

10. Export control and sanctions

You may not use DocFlow where prohibited by export control, sanctions, or other applicable law. You agree not to use DocFlow for documentation related to restricted weapons systems, nuclear technology, or other regulated technology without required authorization and expert review.

11. Disclaimers and limitation of liability

DocFlow is provided as an automation tool and documentation assistant. To the maximum extent permitted by law, DocFlow disclaims warranties of accuracy, fitness for a particular purpose, uninterrupted availability, and non-infringement. DocFlow will not be liable for indirect, incidental, consequential, special, exemplary, or lost-profit damages. Unless a separate written agreement states otherwise, DocFlow liability is limited to the amount you paid for the service during the month before the claim; for free plans, liability is limited to zero to the maximum extent permitted by law.

12. Termination

You may stop using DocFlow or uninstall the GitHub App at any time. We may suspend or terminate accounts that violate these Terms, create security risk, or fail to pay applicable fees. After termination, account settings and repository metadata may be retained for up to 30 days for export, support, fraud prevention, and legal compliance.

13. Contact

For Terms questions, support requests, or refund requests, contact [email protected].